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Family Mediation Services

How We Help

Online MIAM

An online MIAM is the first meeting that you will have with a mediator. The four letter stands for Mediation Information & Assessment Meeting. It is important to note that your former partner does not attend this meeting with you. This meeting can be done using Skype, FaceTime, or WhatsApp, which is easy to do, even if you are not a techy person! In this first meeting, you will have the opportunity to find out from a qualified family mediator how mediation works and the potential benefits. The mediator will also make an assessment as to whether mediation is appropriate for your personal situation. If mediation is not an option, the mediator is able to sign the appropriate court forms. Online MIAM appointment are available for both private paying and Legally Aided funded clients.

Family Mediation

There are three main areas that family mediations can help with:

  • Child arrangements
    Who will the children live with? Do the children require maintenance? If so, how much? What are the children going through?
  • Communication
    How should we minimise conflict? How can we do what is best for our children post separation? How can we deal with the involvement of my new partner?
  • Financial & Property Arrangements
    What will happen to the family home? How can we divide our assets? How can I manage my cash flow? How can I afford life after separation?


A MIAM is the first meeting with a mediator accredited by the Family Mediation Council. The only difference to the online MIAM is that you meet the mediator face to face. The mediation will be carried out in a neutral environment, such as the mediator’s office. All offices used by Direct Mediation Services are disability friendly. If you require any specific support for your visit, please make the mediator aware before your appointment.

Resolution Member