National Help Line: 0113 468 9593


Direct Mediation Services aims to build a culture of transparency in its work and how we accomplish it. We have published our policies and procedures, so that not just our staff and mediators know how the service operates, but also you as clients. The documents listed on this website are meant to guide and enable our staff and mediators to uphold Direct Mediation Services’ values and expectations when delivering family mediations. If you have any questions about the policies and procedures listed, please contact us.

Policies and Procedures


Disability Confident
Resolution member
Mediator Green Pledge
Child Friendly Leeds
Dementia Friendly
University of Sussex


Direct Mediation Services

Direct Mediation Services is a trading name of The Intelligent Solutions Group Ltd. The company is registered in England and Wales - Company number 7760633. The VAT registration number for the company is 334 8141 12. Our company’s registered address is 5 Carla Beck House, Carla Beck Lane, Carleton, Skipton, BD23 3BQ.


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