Direct Mediation Services aims to build a culture of transparency in its work and how we accomplish it. We have published our policies and procedures, so that not just our staff and mediators know how the service operates, but also you as clients. The documents listed on this website are meant to guide and enable our staff and mediators to uphold Direct Mediation Services’ values and expectations when delivering family mediation. If you have any questions about the policies and procedures listed, please contact us.

Policies and Procedures