Direct Mediation Services: Family Mediation in London

Direct Mediation Services brings to London its family mediation service via its team of accredited family mediators.

What it’s all about

What Is the Family Mediation Service?


Family mediation offers an alternative to the contentious legal battles between the couple’s solicitors. Instead, it enables both participants to collaborate and create mutually advantageous proposals.

Even after a separation, participants engaged in family mediation sessions can reach decisions concerning children, property, and finances. 

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    Advantages of Family Mediation


    Facilitation of communications between the participants involved.

    Assistance in reaching mutually agreeable and amicable solutions.

    Diminished levels of stress relative to court proceedings.

    Aims to improve the welfare of the children concerned.

    More cost-effective than court proceedings.

    Mediation Information and Assessment Meeting (MIAMs)

    The Mediation Information and Assessment Meeting (MIAM) serves as the initial stage of the mediation process, during which you will have an opportunity to converse with a mediator about your circumstances and assess whether mediation could be beneficial for you and your family. Only you and the mediator will be at this initial meeting. 

    The duration of MIAMs typically ranges from 45 minutes to one hour, depending upon the number of issues that need to be addressed. While some individuals may only require mediation to resolve a solitary issue, others may have far more intricate child and financial arrangements to resolve.

    MIAMs may be conducted either in person or online. Online MIAM appointments can typically be arranged more swiftly than in-person meetings, as it may require a week or two to secure appropriate office accommodation for the latter. This is the primary rationale for individuals frequently opting for online MIAMs. We can generally provide privately paying clients with an appointment within a few days, and in some cases, even on the same day. However, Legal Aid-funded clients may also avail themselves of this service, albeit the Legal Aid assessment procedure must be concluded before the MIAM, which takes approximately 10 working days.

    Mediation service London

    Financial Process

    Financial mediation entails the engagement of a mediator who provides legal information and facilitates communication, thereby fostering a positive environment conducive to finding a desirable outcome between the participants. Through impartially addressing these matters, both participants can swiftly arrive at a mutually acceptable resolution. In family mediation, it is important to note that a resolution/agreed proposal does not become legally binding until a court order ratifies it.

    After reaching a financial agreement, we deliver an Open Financial Statement (OFS) to document the financial assets, and a Memorandum of Understanding (MOU), which outlines the specific terms of the agreed-upon proposals.

    Child Arrangement Process

    Mediation affords parents and children the opportunity to express their thoughts and opinions. The perspectives of both parents, and in some cases that of the child, are given due consideration. By prioritising the child’s welfare, the mediation process endeavours to facilitate the achievement of mutually acceptable agreements between parents.

    Types of Mediations


    Sole Mediation


    Shuttle Mediation

    Child Inclusive Mediation

    Why Choose Us

    Accredited mediators. Confidential service. We offer our services to Legal Aid-eligible clients. Multilingual staff. We offer a charge-free telephone consultation to discuss our mediation services with you.

    Our Reviews

    What our clients have to say.

    Very helpful and friendly service. Talked me through the mediation process and made it all seem much clearer and easier to understand.Code There was no complicated legal jargon and I came away armed with better knowledge and some helpful tips. Highly recommended!

    K S

    I did it and now would like to recommend it. Dealt with Stuart, who was the man at the exact time. His approach and a great way of directing me with presenting my issues were surprisingly way easier than I projected the obstacle in my mind. Highly recommend it as this removes my blockage. A wealth of experience. Many thanks Stuart

    D R

    Brilliant company and really easy to understand. Talked me through everything and explained it rather tahn rushed through it. Polite, courteous and sympathetic to each case. Couldn't say enough nice things about this firm, if your struggling to see your child then definitely give these guys a try.. I dealt with Stuart, and he did a fantastic job

    C W

    I have been in contact Stuart at Direct Mediation Services on and off for about two years for various reasons and know him to be an utterly committed and decent person who I would (and do) wholeheartedly recommend to any other women (or men) in need of mediation. He is polite and calm, explains the whole process and makes you feel safe.

    D C

    They were very helpful in clearly explain the process of mediation and were very friendly in all discussions. I would certainly recommend them to anyone..

    N C

    Direct mediation are fantastic quick to respond and really efficient gets the job done

    S W

    Lesley was very professional throughout and ensured we were both comfortable to start mediation together. Although it was a tough experience and brought up some baggage I feel it was very useful overall to reflect on our approach to parenting in the long term rather than focussing on the current uncomfortable situation. We've already started putting in place some of what we have discussed which I feel is already improving both our relationship with our child and each other.

    T S

    Thank you very much for your services, I would recommend you guys to anybody going through this. You have been so professional and impartial while at the same time trying to get things resolved for everybody’s interests.

    R B

    Thanks so much for helping me with this very difficult and sensitive issue . I am very grateful -

    D S

    Lesley was a lovely kind person who listened without judging

    S J

    Great service, handled the situation very sensitively

    S P

    Provided a wealth of support centres and contact lines to assist with Domestic Abuse. Very experienced mediator with a very friendly manner. Excellent listener and tried very hard to work towards addressing a very complex situation

    N G

    The mediator was kind, friendly and I was comfortable speaking openly with her, she was understanding and gave helpful advice and signposted me to useful services for me to use.

    L C

    Just a big thank you.

    E M

    My mediator was lovely and so helpful

    K N
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    Get in Touch for Mediation Services in London

    We are ready and available to assist with any queries you may have regarding family mediation. We can provide you with guidance and support throughout the mediation process. Please do not hesitate to contact us for further information or to schedule a consultation with one of our experts.

    Frequently Asked Questions

    Is mediation court-imposed?

    Mediation is always voluntary. However, mediation will solely be applicable in suitable instances, such as those without any claims of domestic violence, emergency situations, or specific child safeguarding circumstances. 

    Can I get free mediation in England & Wales?

    You have to meet the criteria for Legal Aid. Legal Aid can offer financial assistance and ultimately cover the mediation costs for you, but this is contingent upon meeting rigid criteria.

    Do you accept the Family Mediation Voucher Scheme?

    Yes, we do. The Family Mediation Voucher Scheme is a temporary initiative established to assist participants in resolving their family law disputes outside of court. Eligible participants may receive a financial contribution of up to £500 towards the cost of mediation.

    Is MIAM compulsory in England & Wales?

    Before starting legal proceedings in family court, an MIAM is usually necessary. Courts encourage participants to work together with a mediator to seek resolution of disputes whenever possible.

    How can I apply for a court order for finances and child arrangements?

    Divorce Form E is a form utilised within the legal system of England and Wales, in relation to the financial aspects of separation or divorce. Family mediation typically does not use it. The Form C100 is utilised for the purpose of settling child arrangements.