National Help Line: 0113 468 9593

Divorced or separated?

Having child or financial issues?

  • Our award winning, accredited family mediators can support you 
  • Online & in 230+ locations across England and Wales
  • Mediation appointments within 24 hours or before

About Us

We are a team of Family Mediation Council accredited mediators

We offer both private and Legal Aid online and face to face Mediation Information & Assessment Meetings (MIAMs) and mediation to our clients throughout England and Wales. As our mediators are all accredited, they are able to sign court forms, such as the C100 and the FM1.

Our family mediation team supports families through change, generally as a result of separation, divorce, or family restructuring. As trained and impartial family mediators, we aim to help you and your ex-partner communicate more effectively and to support you in making your own arrangements for the future, rather than the courts deciding what is best for you and your children.

Legal Aid for family mediation

Legal Aid is often available to those who are on a low income or on specific benefits, such as Universal Credit. To see if you qualify, speak to one of our team and ask for a free Legal Aid assessment. If you make a successful Legal Aid application, it will pay for your MIAM and mediation sessions going forward. In addition to this, it will also pay for the MIAM and first joint mediation session with your ex-partner.

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Family Mediation Services

Online MIAM
An online MIAM is the first meeting that you will have with a mediator. The four letter stands for Mediation Information & Assessment Meeting. It is important to note that your former partner does not attend this meeting with you. Read More
A MIAM is the first meeting with a mediator accredited by the Family Mediation Council. The only difference to the online MIAM is that you meet the mediator face to face. Read More
Family Mediation
There are three main areas that family mediations can help with: Read More

The benefits of family mediation

For many, family mediation is preferable to the court process

Meet the team

Meet our friendly, supportive & multi-lingual team. Direct Mediation Services has one of the largest networks of accredited family mediators across England and Wales. They come from a diverse range of professional backgrounds including family solicitors, therapists, and social workers. What unites us as a team is our commitment to helping families resolve conflict through the mediation process. Below are three of our team who are responsible for the day to day running of the business.

Stuart Hanson BMus (Hons), FMCA

Managing Partner & Family Mediator

Stuart is a Family Mediator accredited by the Family Mediation Council (FMC) in all issues and is a member of the College of Mediators. He also delivers training for mediators nationally on the subject of the LGBT family in the mediation room and the international family. He was previously a family magistrate in Leeds. Stuart works as a mediator both in the UK and abroad. He is the founder of the company and was instrumental in building the national network of mediators which the firm has. In 2018 Stuart was presented with a National Mediation Award and in 2019 was appointed to the board of directors at The College of Mediators.

Dorian Ramirez Sosa PhD

Office & Finance Manager

Dorian initially studied in his home country of Mexico and later graduated with a PhD from the Civil Engineering Department at the University of Leeds. His research focused on the development of alternative biological routes for the conversion of waste-to-energy. Dorian’s scientific and analytical approaches are applied in his managing of the company’s office and finances. He is fluent in both English and Spanish and is supporting the business in its development in Spain.

Jan Coulton LLB (Hons), FMCA, PPC

Practice Supervisor & Family Mediator

Jan has been a mediator for nearly 30 years. She is accredited by the FMC and has held many senior positions, and is currently the Director and Vice-Chair of the College of Mediators. She was previously the Director of the Family Mediators Association and a Member of the Ministry of Justice Family Mediation Steering Group. She is also a qualified solicitor. Jan is the Chair of The College of Mediators and in 2018 won Family Mediator of the Year at the National Mediation Awards. From October 2018 she will take on the role of Chair of The College of Mediators.

Our non-executive board of directors.

Our team is supported by our non-executive board of directors. The board members bring a wealth of experience to the company, with directors’ backgrounds ranging from business to social work.








Keep yourself updated with our mediation blog.

Is mediation the same as conciliation?

Is mediation the same as conciliation?

Call: 0113 468 9593Differences between mediation and conciliation When faced with a family related dispute, our first reaction will be to resolve the problem ourselves. We might sit down, talk it through, explore ideas, and try and find a way forward. Sometimes this...

read more
Family mediation and same sex couples

Family mediation and same sex couples

Call: 0113 468 9593Gay men don’t mediate? Stuart Hanson is the managing partner at Direct Mediation Services. He is a winner of one of the National Mediation Awards and has served as a director of The College of Mediators. He is registered as an accredited family...

read more
Do I have to attend a MIAM?

Do I have to attend a MIAM?

Call: 0113 468 9593Do I have to attend a MIAM? Since 2014 it is a legal requirement to attend a Mediation Information and Assessment Meeting (MIAM) before making an application to the Court relating to a family dispute. This is to enable you to at least attempt...

read more

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Head Office

The Maltings

Sports Academy

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Laindon Community Centre

Grove House

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Edgbaston Community Centre

Hall Green United Community Church

Selly Oak Methodist Church

Perry Hall Methodist Church

Blackpool Centre for Independent Living

Layton Community House

The Bolton Hub

Bolton Methodist Mission, The Victoria Hall

Boston Enterprise Centre

Zion Methodist Church

Arena Business Centre

Quaker Meeting House

City Hub

MC Centre Bridgend

The Whitehawk Inn

St Pauls Learning Centre

Apex Court

Bromsgrove Private Clinic

Gannow Community Centre

Burnley Wood Community Centre

Coal Clough Community Centre

Stoneyholme Community Centre

Belmont Community Centre

Linkbridge Community Support Centre

St Catherines Community Centre

Jinnah Development Trust and Community Centre

Briercliffe Road Baptist and Methodist Church

Vanguard Community Centre

Bleak House Community Centre

Chai Centre and Bean Good Cafe

Sion Baptist Church



Haggate Baptist Church

Contact Centre

Life Church

Mount Carmel Baptist Church

Camberley Library

The Meadows Community Centre

Ross Street Community Centre

North Cambridge Children's Centre

Akeman Street Community Rooms

Ash Village Hall

Northgate Ward Development Group

Canterbury Baptist Church

Cathays Community Centre

Culture and Media Centre, CCHA

The Old School

Insole Court

The Hub

Religious Society of Friends Quakers

Broomfield Village Hall & Broomfield Parish Council Office

Great Baddow Parish Hall

Chelmsford Quakers, Quaker Meeting House

The Isbourne

Chester Meeting Rooms at Chester Quaker Meeting House

Chichester Quaker Meeting of the Religious Society of Friends

Eastlea Community Centre

Friends' Meeting House

Derby Quaker Meeting

Quakers – Religious Society of Friends

Framwellgate Moor Community Centre

Pelaw View Centre

Wessex House

Mediation for Separating Families

Enderby Community Library

Hamsteels Community Centre

Countess Wear Village Hall

Quaker Meeting House

Newcourt Community Centre

Sidwell Street Methodist Church

Fareham Enterprise Centre

Brockworth Community Center

Gloucestershire Rural Community Council

Boothtown and Southowram Methodist Church

Rainbow Services (Harlow)

Friends Meeting House Harrogate

Langstone Technology Park

Friends Meeting House Hereford

Victoria House

Ralli Hall Community Centre

The Elms

Jubilee Central Hull

Victoria Dock Village Hall

Kip McGrath Ilkley

Inspire Suffolk

Playford Village Hall

Farfield/Keighley Osteopaths Clinic

Access - Supporting Migrants in East Anglia

Lancaster Friends Meeting House

Direct Mediation Services Leeds

The Refugee Council

Fareham Innovation Centre

Braunstone Civic Centre

Manor House Centre

St James' Church

Thorpe Astley Community Centre

St Swithin’s Community Centre

Bud Robinson Community Centre

Grandstand Centre

Moorland Community Centre

Sudbrooke Drive Community Centre

St Giles Community Centre

Elm Hall Drive Methodist Church

Kensington Community Learning Centre

Linacre Methodist Mission

The Quaker Meeting House

Beckton Community Centre

City Legal Services

Kingsdown Methodist Church

Holly Lodge Community Centre

Saint Marks Church & Community Centre

Woodford Methodist Church

Upper Norwood Methodist Church

Clapham Library – Mary Seacole Centre

Primarc solicitors

Anerley Town Hall and Business Centre

Hightown Community Sports and Arts Centre

Lewsey Community Centre

YMCA Maidstone

Tovil Childrens House YMCA

Maidstone Skills Centre

East Didsbury Methodist Church

St John's Centre

Prestwich Methodist Church

Rethink Rebuild Society (Syrian Community Centre)

Shoosmiths Manchester - The XYZ Building

The Redwell Centre

The Quaker Centre

Neath Town Hall

Elim Church Newcastle & Newcastle Dream Centre

Fenham Assocation Of Residents

Jesmond Methodist Church

Heaton Methodist Church

Bradwell Lodge Community Centre

Ty Williams at St Julians Parish Church

Northampton Quaker Meeting

Northampton Jesus Centre

The Spencer Dallington Community Centre

Hardingstone Village Hall

The Elgar Centre

Quakers Religious Society Of Friends

Bells Lane Community Centre

Hill View Community Centre

Mapperley Methodist Church

Langley Park Lodge/Sandwell Irish Community Association

Emmanuel Methodist United Reformed Church

Oxford Quaker Meeting

Lower Penarth Community Centre

Nene Valley Community Centre

Ecco Innovation Centre

KingsGate Conference Centre

The Eye Community Association - Manor Community Centre

Causeway Business Centre

The Quaker House Outreach Centre

Quakers Religious Society of Friends

Cosham Community Centre

Drayton Centre

Milton Village Community Association

Highbury Community Centre

Stamshaw and Tipner Community Centre

Technopole Building

Vee's Place Community Resource Centre

Prescot Town Hall

PrestonQuaker Meeting House

Reading Quaker Meeting

Redbourn Village Hall

Road 1

The Millennium Centre

Social adVentures Ltd

St Thomas & St Edmund's Church

Portway Centre

St Michael's Church - Community Centre

Sandhurst Village Hall

Selby Portholme Church

The Burton Street Foundation

Firvale Community Hub

Quaker Meeting House

The Parson Cross Community Development Forum

The Montgomery

Meadowhall Education Centre T/A The Source

Handsworth Methodist Church

Shrewsbury Unitarian Church

The Trinity Centre

Kip Mcgrath Education and Tuition Centre Skipton

Enterprise House

Ainsdale Methodist Church

Fleetville Community Centre

Morris Playing Field Sports Pavilion

St Mary's Island Community Centre

Mitchell Arts Centre

The West End Methodist Church Community Centre and Cafe

Sunderland Friends Meeting House

The Roots Foundation Wales

Religious Society of Friends Quakers

Community Centre @ Christ Church

Park South Community Centre

Immanuel URC Church

Sanford House

Purton Village Hall

St. Paul's Church and Community Centre

Bath Road Methodist Church

St Augustine's Church, Even Swindon

Hestercombe House

Chec Community Health & Enterprise Centre

The Methodist Church Wellington

Dawley Christian Centre & Methodist Church

Oak Tree Centre

St Georges Methodist Church

Thornton Methodist Church

New Forest Enterprise Centre

Ossett War memorial community centre

Quakers in Wakefield

Agbrigg & Belle Vue Community Centre

Sandal Methodist Church

Manor Farm Community Association

Brambles Enterprise Centre

Watford Quaker Meeting House

Friends Meeting House Quakers

Winchester Business Centre

Woodbridge Methodist Church

The Fairfield Centre/Warndon Library

St Mary's Cathedral: The Cathedral Church of Our Lady of Sorrows

St Aelred’s Community Centre

Tower House Business Centre

Southlands Methodist Church

Disability Confident
Resolution member
Mediator Green Pledge
Child Friendly Leeds
Dementia Friendly
University of Sussex


Direct Mediation Services

Direct Mediation Services is a trading name of The Intelligent Solutions Group Ltd. The company is registered in England and Wales - Company number 7760633. The VAT registration number for the company is 334 8141 12. Our company’s registered address is 5 Carla Beck House, Carla Beck Lane, Carleton, Skipton, BD23 3BQ.


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