National Help Line: 0113 468 9593

Divorced or separated?

Having child or financial issues?

  • Our award winning, accredited family mediators can support you 
  • Online & in 230+ locations across England and Wales
  • Mediation appointments within 24 hours or before
  • Call our National Help Line: 0113 468 9593

Family mediation can benefit you and your family

For many, family mediation is preferable to the court process.

It is in your children's best interests

It is well known that when parents co-operate, there is a beneficial effect on children, as it helps them maintain important family relationships.

It is usually quicker than going to court

The family mediation route takes on average 110 days, compared with 435 days for non-mediated cases. Therefore the average time saving is 325 days (10.5 months).

An agreement can be made in a safe & confidential environment

Mediation is always confidential. Meetings are private and at the mediator’s office or a neutral venue.

It is less stressful & results in less conflict

The courts are often known for their adversarial approach and people often try to ‘win’ against the other, without looking at the overall picture.

It puts the decision in your hands, not the courts

A family mediator will assist you to find a solution that works for you and your family and importantly, how you can make this agreement legally binding.

It is usually cheaper for you than going to court

According to The National Audit Report in 2012, the average cost per client for mediation was £675. The average cost per client for cases going to court was £2,823. This in an average cost saving of £2,148.

Mediation could save you money







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Family Mediation Services

Online MIAM
An online MIAM is the first meeting that you will have with a mediator. The four letter stands for Mediation Information & Assessment Meeting. It is important to note that your former partner does not attend this meeting with you. Read More
A MIAM is the first meeting with a mediator accredited by the Family Mediation Council. The only difference to the online MIAM is that you meet the mediator face to face. Read More
Family Mediation
There are three main areas that family mediations can help with: Read More

About Us

We are a team of Family Mediation Council accredited mediators

We can offer you both online and face to face Mediation Information & Assessment Meetings (MIAMs) and mediation throughout England and Wales. As our mediators are all accredited, they are able to sign court forms, such as the C100 and the Form A.

Our family mediation team support you and your family through change, which may be as a result of separation, divorce, or family restructuring. As trained and impartial family mediators, we aim to help you and your ex-partner communicate more effectively and to support you in making your own arrangements for the future, rather than the courts deciding what is best for you and your children.

Legal Aid for family mediation

Legal Aid is often available to those who are on a low income or on specific benefits, such as Universal Credit. To see if you qualify, complete our free online Legal Aid assessment form. If you make a successful Legal Aid application, there will be no charges for your MIAM and mediation sessions. In addition to this, it will also pay for the MIAM and first mediation session with your ex-partner.

Meet the team

Meet our friendly, supportive & multi-lingual team. Direct Mediation Services has one of the largest networks of accredited family mediators across England and Wales. They come from a diverse range of professional backgrounds including family solicitors, therapists, and social workers. What unites us as a team is our commitment to helping families resolve conflict through the mediation process.

Our non-executive board of directors

Our team is supported by our non-executive board of directors. The board members bring a wealth of experience to the company, with directors’ backgrounds ranging from business to social work.


Keep yourself updated with our mediation blog.

Is mediation the same as conciliation?

Is mediation the same as conciliation?

Call: 0113 468 9593Differences between mediation and conciliation When faced with a family related dispute, our first reaction will be to resolve the problem ourselves. We might sit down, talk it through, explore ideas, and try and find a way forward. Sometimes this...

read more
Family mediation and same sex couples

Family mediation and same sex couples

Call: 0113 468 9593Gay men don’t mediate? Stuart Hanson is the managing partner at Direct Mediation Services. He is a winner of one of the National Mediation Awards and has served as a director of The College of Mediators. He is registered as an accredited family...

read more
Do I have to attend a MIAM?

Do I have to attend a MIAM?

Call: 0113 468 9593Do I have to attend a MIAM? Since 2014 it is a legal requirement to attend a Mediation Information and Assessment Meeting (MIAM) before making an application to the Court relating to a family dispute. This is to enable you to at least attempt...

read more

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Direct Mediation Services

Direct Mediation Services is a trading name of The Intelligent Solutions Group Ltd. The company is registered in England and Wales - Company number 7760633. The VAT registration number for the company is 334 8141 12. Our company’s registered address is 5 Carla Beck House, Carla Beck Lane, Carleton, Skipton, BD23 3BQ.


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